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Digital access in Vietnam – a great experience

I recently had the privilege to spent a week in Ho Chi Minh City, Vietnam as a guest of the RMIT Vietnam Centre of Digital Excellence (CODE) for a combination of presentations, events and a workshop, highlighting the strong commitment of RMIT Vietnam in making accessibility happen.  Scott presenting a workshop at InSITE 2017

Scott running a workshop at InSITE 2017

The primary reason for my visit was to present a three-hour workshop titled ‘Exploring the web in different ways’ as part of the InSITE 2017 conference hosted by RMIT Vietnam. The workshop had about 60 people in attendance and all had an opportunity to experience the use of a screen reader on their own device, assess web content for its accessibility and interact with a digital assistant such as the Amazon Echo Dot. Participants in the workshop were very positive about the experience, providing feedback that the activities were both fun and informative, leading to an increased awareness of how people with different abilities engage with their content. 

Scott in front of RMIT Vietnam sign

Scott at the RMIT Vietnam campus

Other events at RMIT Vietnam included a presentation to equity students which provided an overview of my work and some highlights from my personal disability journey. The theme of the presentation focused on the power of education, technology and the great work being done by the staff in the Equitable Learning Services department. There was also a joint presentation with Dr Ruchi Permvattana from Curtin University on accessible e-learning for RMIT Vietnam learning and teaching staff.

While the RMIT Vietnam meetings, presentations and the InSITE conference workshop were all a part of my original itinerary, I was very fortunate to also visit MATA, a boarding school specifically for children who are blind or have low vision. The Director and a staff member from RMIT Vietnam very kindly took the time to bring us to the centre and show us the facilities. In addition to the school they also produce Braille books and white canes, and I was very lucky to be presented with a much-needed new white cane as a gift. I also presented a gift in the form of the audio book version of ‘Outrunning the Night’. `

MATA school children performing a Vietnamese welcome song during Scott’s visit

In conversation with the Director I was particularly struck by the great facilities and focus of the children in the school, with their dedication to learning being described as ‘Overcoming darkness through education’ – a great phrase. Shortly after my arrival the students performed a Vietnamese welcome song.  This really showcased the dedication and talents of the students in the school.

In terms of digital access broadly, it was great to see that many students both at RMIT Vietnam and MATA had an awareness of the benefits that technology can provide, along with an openness to additional improvements. For example, in my discussion with the equity students at RMIT Vietnam I happened to mention about the new accessibility features in Windows 10, and within 20 minutes a plan had been established to upgrade the computers used by the students to Windows 10 so they could use the improved features. It’s this nimble approach to access that was exciting to see and will ultimately yield significant benefits to the students studying at RMIT Vietnam.

 I’d like to take this opportunity to sincerely thank RMIT Vietnam CODE for bringing me over for the week, the opportunity to share my knowledge and experience, the InSITE conference organisers and MATA for their fantastic welcome. 

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